Effective Date: July 2023
WHOOSH Mobile App ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our All-in-One Logistics Mobile App ("App"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using the WHOOSH Mobile App, you consent to the practices described in this policy.
When you use our App, we may collect personal information that you voluntarily provide, such as your name, contact information, delivery addresses, payment details, and other relevant information necessary for the use of our logistics services. We only collect personal information that is necessary to fulfill the purposes outlined in this policy.
We may collect non-personal information about your use of the App, such as device information, IP address, browser type, and operating system. This information is used to improve the functionality and security of our App and to enhance your experience.
We use the personal information you provide to facilitate the logistics services requested through our App, including delivery arrangements, tracking, and communication with drivers or service providers.
We may use the information collected to analyze trends, monitor the effectiveness of our services, and enhance the user experience. This includes personalizing your App experience, providing tailored recommendations, and offering relevant promotions or discounts.
We may use your contact information to communicate with you about your orders, service updates, promotions, and other important information related to our App and logistics services. You may opt-out of receiving marketing communications at any time.
We may share your personal information with trusted third-party service providers who assist us in delivering our logistics services. These providers are bound by strict confidentiality obligations and are only authorized to use your personal information to perform services on our behalf.
We may disclose your personal information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the revised policy on our App. Your continued use of the WHOOSH Mobile App after the effective date of any updated Privacy Policy constitutes your acceptance of the changes.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@whoosh.com.ng.
By using the WHOOSH Mobile App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App.
Thank you for choosing WHOOSH Mobile App!